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Hidden name

Administrative service, Customer Service
Customer Service/Technical Support Specialist
Expected Payout

$5 per hour

Educational Attainment

Bachelors degree

Availability

40 hrs/wk

Experience Overview

Basic Information

Description

Experienced, customer-centric pro with 10+ years of technical/customer support background in a helpdesk environment. Skilled in providing support for Apple products (macOS & iOS) and Windows systems. Provided in-depth support at a T2 Level, handling complex cases, managing escalated cases, and ensuring timely resolution. Analytical, self-starter, detail-oriented, and passionate about learning and developing new skills.

Skills

  • Research
  • Transcription
  • E-commerce
  • Shopify
  • Data Entry
  • Email Management
  • Troubleshooting
  • Customer Support
  • Apple Products

Industry

  • Human Resources Virtual Assistants
  • IT & Technology Virtual Assistants
  • Logistics & Trucking Virtual Assistants
  • Real Estate Virtual Assistants

Service

  • Administrative service
  • Customer Service

Text Resume

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Certifications

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