Expected Payout
$4 per hour
Educational Attainment
Availability
30 hrs/wk
Experience Overview
Description
Welcome to my profile! I'm Grizzia, a self-motivated professional that thrives on innovation, new challenges and learning new skills.
In my previous role as a customer service representative, I developed excellent communication and problem-solving skills. I am confident in my ability to handle a wide range of administrative tasks, such as managing calendars, coordinating travel arrangements, great customer skills over the phone or chat, e-mail support, and handling confidential information with utmost discretion.
With a strong background in Live Chat Support/E-mail Support Recruitment Specialist, Workforce Real-Time Analyst, and Customer Service Representative positions customer and workforce management, coupled with my experience in recruitment and real-time analytics, I am excited about the opportunity to contribute to your business.
Throughout my career, I have developed a keen understanding of customer service principles and strategies to deliver exceptional support via live chat and email channels. I am proficient in effectively handling customer inquiries, resolving issues promptly, and ensuring a positive customer experience. Additionally, my experience as a real-time analyst has equipped me with the skills to monitor and optimize workforce performance to meet service level objectives and drive operational efficiency.
I am particularly drawn to the opportunity to leverage my skills and expertise in customer service, recruitment, and workforce management to contribute to the success of your business. I am passionate about delivering high-quality support to customers and ensuring operational excellence through effective email management and customer interaction.
Looking forward to work with great clients like you! 😊
Skills
Industry
- Healthcare Virtual Assistants
- Accounting Virtual Assistants
- Human Resources Virtual Assistants
Service
- Administrative service
- Customer Service
- Executive Virtual Assistant