Expected Payout
$2 per hour
Educational Attainment
Availability
5 hrs/wk
Experience Overview
Description
Hi ! I'm Michelle, a dedicated Customer Support Specialist with over 3 years of experience in providing exceptional service and support to customers across various industries. I have a proven track record of resolving complex issues efficiently and ensuring customer satisfaction through clear and empathetic communication. My expertise handling high-volume inquiries via phone, email and chat, and I am well-versed using CRM software like Zendesk and Salesforce. I pride myself on my ability to stay calm under pressure, quickly understand customer needs, and offer effective solutions. In my previous role, I consistently achieved 95% customer satisfaction rating and was recognized for my ability to turn challenging situations into positive experience. Looking forward to connect with you and hear from you soon.
Skills
Industry
- Healthcare Virtual Assistants
Service