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Hidden name

Customer Service
Sales and Customer Support Assistant
Expected Payout

$2 per hour

Educational Attainment

Availability

5 hrs/wk

Experience Overview

Basic Information

Description

Hi ! I'm Michelle, a dedicated Customer Support Specialist with over 3 years of experience in providing exceptional service and support to customers across various industries. I have a proven track record of resolving complex issues efficiently and ensuring customer satisfaction through clear and empathetic communication. My expertise handling high-volume inquiries via phone, email and chat, and I am well-versed using CRM software like Zendesk and Salesforce. I pride myself on my ability to stay calm under pressure, quickly understand customer needs, and offer effective solutions. In my previous role, I consistently achieved 95% customer satisfaction rating and was recognized for my ability to turn challenging situations into positive experience. Looking forward to connect with you and hear from you soon.

Skills

Industry

  • Healthcare Virtual Assistants

Service

  • Customer Service

Text Resume

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Certifications

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