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Hidden name

Customer Service
Helpdesk Professional with Quality Coaching Experience
Expected Payout

$5 per hour

Educational Attainment

Associates degree

Availability

10 hrs/wk

Experience Overview

Basic Information

Description

As an experienced IT Support Specialist with a solid background in Helpdesk Tier 2 and Quality Coaching, I am dedicated to providing top-tier technical support and customer service. With a proven track record in troubleshooting, resolving technical issues, and mentoring helpdesk teams, I excel in delivering efficient and effective solutions. My expertise lies in understanding and addressing client needs, ensuring high satisfaction levels, and enhancing overall helpdesk performance. I am seeking an IT Support or Customer Service role where I can leverage my skills to contribute to a dynamic and customer-focused environment.

Skills

  • Quality Assurance
  • IT
  • Data Entry

Industry

  • IT & Technology Virtual Assistants

Service

  • Customer Service

Text Resume

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Certifications

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