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Hidden name

Administrative service, Customer Service, Executive Virtual Assistant
Administrative VA
Expected Payout

$6 per hour

Educational Attainment

Bachelors degree

Availability

35 hrs/wk

Experience Overview

Basic Information

Description

I am Jennie Rose Maalam. I am a goal oriented person wherein I set proper expectations on how my goal will be a success. I am very organized as well as I make sure that things are in the proper places and planned perfectly. I am also very optimistic who always see things on a positive way I have over six years of experience in the Call Center industry with diverse technical support roles. I started as a Technical Support representative handling Telco accounts in Australia. I do troubleshooting on the internet. home phone and email. Part of this would be my back office role wherein I do escalations, technician dispatch and case management. Later, I worked as a technician at Mcdonalds' US, helping managers troubleshoot restaurant devices. Additionally, I have experience as a chat support representative for a food service delivery account in the US, resolving customer issues related to orders, coupons, and payments. I also have basic knowledge of Canva and MS Office tools. I am into admin task such as calendar management, end other personal tasks. I am familiar with using CRM tools such as Siebel, Service Now and Impact. I can easily adapt in any task and work environment. About me is that I want to grow and be more than I am today in my next role. I have this can-do attitude that I'd love to look for ways to do things. I am hardworking and eager to learn new skills, pushing myself to the limit that I can do more. For me, everyday is a learning process that will enhance my personality to be a better person. As your EA, I will be your helping hand to increase productivity by performing admin tasks more efficiently. Saving more time to focus on the things that matters most. I can leverage your time by setting up goals with a deadline and clearly understanding the said result. I will be your partner in accelerating growth of the business.

Skills

  • Admin Assistant
  • Research
  • Travel Planning
  • Video Editing
  • Bookkeeping
  • Appointment Setter
  • Data Entry
  • Personal Assistant

Industry

  • Human Resources Virtual Assistants
  • IT & Technology Virtual Assistants
  • Logistics & Trucking Virtual Assistants
  • Property Management Virtual Assistants
  • Real Estate Virtual Assistants
  • Marketing Virtual Assistants

Service

  • Administrative service
  • Customer Service
  • Executive Virtual Assistant

Text Resume

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Certifications

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