Expected Payout
$7 per hour
Educational Attainment
High school diploma
Availability
40 hrs/wk
Experience Overview
Description
I have been working in the Call Center Industry for around 7 years. I've worked as a Sales Support Specialist for Sirius XM and Agero Handling customer' s accounts, billing and technical concerns. I am familiar with Office365, Windows OS, Linux OS, SharePoint, Zendesk, Remedy, Service Now, and JIRA but I am willing to be trained and study other platforms that the business needs. I am a person who can work with minimal supervision, a team player and can work under pressure.
-web designing
- Office365
- Microsoft Exchange
- Sharepoint
- Operating System (Linux and Windows OS)
- Printer Support (Ricoh, HP, and other printers)
- VPN
- Knowledge Management System (IT Glue & Confluence)
- Remote Assistance Tool (LogMeIn, Teamviewer, ScreenConnect, Zoho Assist & Splashtop)
- Backup Software (Acronis, Veeam, Replibit, Shadow Protect)
- Ticketing system (ServiceNow, JIRA, Confluence, Connectwise, PulsewayPSA, Remedy, Zendesk, Zoho Desk, and BMSKaseya)
- RMM (Kaseya, Continuum, Atera, Pulseway, AVGBusiness manage workplace, and Cisco Meraki)
- Firewall (Fortinet & Sonicwall
Skills
-
Admin Assistant
-
E-commerce
-
SEO
-
Data Entry
-
Excel
-
Email Management
-
Web Design
-
Shopify
-
Appointment Setter
-
Recruitment Assistant
-
Quality Assurance
Industry
- Marketing Virtual Assistants
- Real Estate Virtual Assistants
- Property Management Virtual Assistants
- Online Education Virtual Assistants
- Logistics & Trucking Virtual Assistants
- Insurance Virtual Assistants
- Human Resources Virtual Assistants
- Healthcare Virtual Assistants
Service
- Prospecting Services
- Marketing Services
- Executive Virtual Assistant
- Customer Service
- Administrative service
English
