Expected Payout
$5 per hour
Educational Attainment
Availability
40 hrs/wk
Experience Overview
Description
I have more than 3 years of experience working as a Customer Service Representative in a healthcare account, specifically in the Payment Integrity Department. My main responsibilities included interacting with healthcare providers to address inquiries about claims overpayment, status of medical records and clinical disputes, and payment details. I also dealt with denial reasons, authorization information, and coordination of benefits details. Additionally, I have basic knowledge of patient scheduling, insurance verification, referrals, and prescription refills.
Skills
Industry
- Healthcare Virtual Assistants
Service
English
