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Hidden name

Customer Service, Executive Virtual Assistant
Customer Service Specialist Email and Chat support/ Data Manager
Expected Payout

$4 per hour

Educational Attainment

Availability

5 hrs/wk

Experience Overview

Basic Information

Description

Hi! I'm Jack, like from the movie Titanic, so you probably already know when was the year of my birth. I've worked with various companies as a customer support specialist for more than 2 years. Has experience working with multiple sites, different levels of employees, and other processes and platforms. I am an expert in email support using tools like Zendesk and Freshdesk ticketing tools, and I am also a case manager de-escalating escalated customers via Cloud Contact Center Software. Moreover, I am proficient in many Microsoft platforms (Excel, Powerpoint, Word, and Etc.)

Skills

Industry

  • Virtual Legal Assistant
  • Logistics & Trucking Virtual Assistants

Service

  • Customer Service
  • Executive Virtual Assistant

Text Resume

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Certifications

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