Expected Payout
$4 per hour
Educational Attainment
Availability
5 hrs/wk
Experience Overview
Description
Hi! I'm Jack, like from the movie Titanic, so you probably already know when was the year of my birth.
I've worked with various companies as a customer support specialist for more than 2 years.
Has experience working with multiple sites, different levels of employees, and other processes and platforms.
I am an expert in email support using tools like Zendesk and Freshdesk ticketing tools, and I am also a case manager de-escalating escalated customers via Cloud Contact Center Software.
Moreover, I am proficient in many Microsoft platforms (Excel, Powerpoint, Word, and Etc.)
Skills
Industry
- Virtual Legal Assistant
- Logistics & Trucking Virtual Assistants
Service
- Customer Service
- Executive Virtual Assistant