Expected Payout
$5 per hour
Educational Attainment
Bachelors degree
Availability
20 hrs/wk
Experience Overview
Description
I recently gained call center experience, working in Iqor and Taskus Philippines for a total of 17 months. During my time there, I was able to do the following:
- Good communication skills
- Basic knowledge to Microsoft Office
- Fast learner
- Handling a high volume of inbound and outbound calls
- Providing customer service wherein it needs to edit the customers information or data to make it up to date.
- Resolving customer inquiries and issues about their claims, eligibility and benefits.
- Work with customers and clients to provide support and assistance with their health insurance needs.
- Gained experience in navigating and interpreting health insurance policies and procedures.
- Worked with various financial software and technologies that helped me to improve my technical skills.
- Work under pressure
Skills
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Admin Assistant
-
Quality Assurance
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Appointment Setter
-
Data Entry
-
Personal Assistant
Industry
- Healthcare Virtual Assistants
- Insurance Virtual Assistants
- Marketing Virtual Assistants
Service
- Administrative service
- Customer Service
- Executive Virtual Assistant