Basic Information

• Age: 39
• Gender: Male
• Location: 473-B Tabigo St Brgy Commonwealth ( Click to view complete address )
• Phone: ( Click to view phone no )
• Website: Not Available
• Linkedin: ( Click to view linkedin url )
• Skype: ( Click to view skype ID )
• Government Id: ( Click to view government id )
• Last Active: 03/03/2023
• Member Since: 03/03/2023

Description

I have been working as Virtual Assistance, Technical Support & Service Desk for multiple clients before. If you are looking for the better talent you are in the right spot and the person you are looking for - My skills as Virtual Assistance follows * Answering Inbound/Outbound Calls * Response on Voicemail * Account receivable * Response to the client emails and their orders * Guide the customer on the recommended item that is suitable they need * Provide the status of the delivery on their item * Supervise, train, or guide team members * Inspire and motivate team members * Manage remote teams * Training for process and set a meeting with team members * Provide analysts and resolve their issues - My skills as technical support follows * Creating a ticket for IT concern * Analyzing the issues such as Password Reset, VPN, Work at Home, etc. * Address the concern in a timely matter and escalate it to the right department * Sending VPN account for user and creating VPN account * Basic Networking for Work at Home associates * Ticket assignment needs to address within 24hrs * Taking Inbound/Outbound calls for Employees * Incident Management * Patch Update for Applications such as Virtual and Site working Employees. * Citrix Troubleshooting * Remote assistance to clients/customer * Provide analysts and resolve their issues Other Interesting about me: * I'm very passionate and I love everything about Virtual Assistance. It never bore me to learn new things about technology and I love helping people like you with the things you hated the most or I might say, things that you least wanted to do. * I have a strong background in Virtual Assistance that needs assistance to help with. * I'm skilled in terms of using the google ecosystem such as Mail, Calendar, Excel, Drives, etc * I have a strong background in technology that needs assistance to help with. * I'm also a freelance photographer I can edit and provide you with good results on your pictures.

Skills

Industry

• IT & Technology Virtual Assistants

Service

• Executive Virtual Assistant