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Customer Service, Executive Virtual Assistant, Prospecting Services
Customer Service Support | VA | Admin Assistant
Expected Payout

$4 per hour

Educational Attainment

Bachelors degree

Availability

5 hrs/wk

Experience Overview

Basic Information

Description

Hello, Call me Lorie, I am from Philippines. Experiences: 2016 to 2017 Customer Support for Amazon Was hired to answer calls and assist Amazon customers about their orders. Cancellation and interceptions. As well as process refunds and replacements. Hotel | Front Desk Associate (Admin Assistant, Social Media Management) Year 2017 to 2019 I worked as a Front Desk Associate for a local hotel in the Philippines, I do check in and check outs answer emails and phone calls with guest concerns about their reservation and aside from that I also handle social media postings regarding promotions, discounts and updated informations about the hotel. Year 2020 I got hired as a Customer Service Representative for an International Logistics account in the US where we answer call concerns about customers packages mainly tracking. Got upskilled to tier 2 where I handled chat concerns for lost packages more like investigations ex. Fraud Packages. Year 2021 to 2022 I decided to venture into Financial Banking and got hired as a Fraud Specialist in a bank an international account. Stayed there for a year or so. Year 2022 Decided to try sales and shortly hired as an Associate in a Publishing Firm. Graduated with a degree in Aviation Tourism at Philippine State College of Aeronautics. I can be the very best with the job or task that I'm given. I'm a team player with a heart :)

Skills

  • Admin Assistant

Industry

  • Logistics & Trucking Virtual Assistants
  • Marketing Virtual Assistants

Service

  • Customer Service
  • Executive Virtual Assistant
  • Prospecting Services

Text Resume

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Certifications

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