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Hidden name

Customer Service
Virtual Assistant
Expected Payout

$6 per hour

Educational Attainment

Bachelors degree

Availability

8 hrs/wk

Experience Overview

Basic Information

Description

Welcome to my profile! I'm Miko, a professional Customer Service employee with strong written and oral communication skills. I am a Fluent English speaker and communicated well in different situations. I'm currently working in BPO Industry for 7 years. I'm trained and experienced in resolving customer complaints and promoting conflict resolution. I'm very knowledgeable with Billing and Sales processes. I am highly skilled in handling phone calls, live chat, emails, and admin tasks. I have strong communication skills, am trustworthy, and a dependable virtual assistant to employers that require both speed and accuracy and can work under minimal supervision. I have excellent organizational and analytical skills, I am passionate about what I do and I deliver jobs promptly. I deliver excellent results for every project I work on. I enjoy exploring new things and working on projects that allow me to enhance my skills. SKILLS: Answering product questions, Checking order status, Inbound Inquiries, Chat support, Processing orders,Sales, Email Support, Order Tracking, Order Fulfillment, Customer service, Live Chat Support, Appointment Setting, Phone Support,Tracking,Booking, Returnly, Recurring, Retention, Billing Explanation, Good in interaction,

Skills

Industry

  • Real Estate Virtual Assistants

Service

  • Customer Service

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Certifications

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