Expected Payout
$5 per hour
Educational Attainment
Bachelors degree
Availability
20 hrs/wk
Experience Overview
Description
With 4 years of experience in customer support, I have developed excellent communication and problem-solving skills. I spent 2 years in a car rental company and another 2 years in an e-commerce company where I assisted customers with complaints and inquiries, answering product and service issues, billing issues, and providing support for new hires. I also handled escalated emails and calls to resolve concerns and complaints and reviewed documents.
Currently, as a content manager, I create UGC content briefs for brands, review and evaluate content submissions, curate content, and research current trends. Additionally, I layout graphics to enhance the content. My skills in customer support and content management make me a valuable addition to any team.
Skills
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Admin Assistant
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Quality Assurance
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Research
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Video Editing
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Content Writer
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E-commerce
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Graphic Design
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Social Media Marketing
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Data Entry
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Email Management
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Excel
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Personal Assistant
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Project Coordinator
Industry
- Logistics & Trucking Virtual Assistants
- Marketing Virtual Assistants
Service
- Administrative service
- Customer Service
- Executive Virtual Assistant
- Marketing Services