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Customer Service, Administrative service, Executive Virtual Assistant, Prospecting Services
Customer Service Va
Expected Payout

$5 per hour

Educational Attainment

High school diploma

Availability

40 hrs/wk

Experience Overview

Basic Information

Description

I worked in customer service and developed strategies like effective customer handling , de escalating possible complaints leading to customer satisfaction. I also worked as technical support associate where I gained technical skills when it comes to internet and mobile phones. Working in these fields made me fully equipped in customer engaging scenarios, think outside of the box resolution wise, discover the underlying needs and provide timely but long lasting resolutions to customers. With the 3 years of experience i gained in BPO I decided to switch to freelancing and that help me land my first client as Medical VA, my tasks includes appointment setting and scheduling, managing emails and chats. I really love communicating to people that makes me productive.

Skills

  • Admin Assistant
  • Transcription
  • Appointment Setter
  • Data Entry
  • Email Management
  • Personal Assistant
  • customer service
  • technical skills
  • basic video/photo editing

Industry

  • Healthcare Virtual Assistants
  • Real Estate Virtual Assistants

Service

  • Customer Service
  • Administrative service
  • Executive Virtual Assistant
  • Prospecting Services

Text Resume

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Certifications

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