Expected Payout
$3 per hour
Educational Attainment
Bachelors degree
Availability
30 hrs/wk
Experience Overview
Description
I've worked in the customer service sector for approximately ten years. For a Singapore-based technology company, I first worked as a telemarketer. I've worked in the telco sector, where my responsibilities included repairing portable devices, creating accounts, billing, and credit, as well as resolving cellular network issues. Additionally, I have prior experience providing technical help via inbound phone calls and chat. We assist clients with hardware and software problems. Also, I have experience working for an Australian energy firm. We handle billing, credit, and customer accounts. As a quality analyst there, my duties included leading calibration and call listening sessions, creating quality reports, and conducting quality audits.
Skills
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Admin Assistant
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Quality Assurance
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Data Entry
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Email Management
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Excel
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Customer Service
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Technical Support
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Chat Support
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Sales
Industry
- Human Resources Virtual Assistants
- IT & Technology Virtual Assistants
- Logistics & Trucking Virtual Assistants
- Real Estate Virtual Assistants
Service
- Administrative service
- Customer Service