Expected Payout
$8 per hour
Educational Attainment
Bachelors degree
Availability
40 hrs/wk
Experience Overview
Description
Hi I'm Elaiza Lyn R. Lucero, 29 years of age and currently residing at Dumaguete Negros Oriental, Philippines. I am a graduate of Bachelor of Science in Business Administration. After I graduated, I have been a Customer service Representative and a Technical Support for 3 years and I specialized helping my customers understand any concern, provide resolution by following company's troubleshooting steps but still has the ability to organise good communication towards the customers to meet their satisfaction from the chosen Service. I am very patient and so passionate of helping and providing quality customer service.
I've also been an Online English Teacher for 2 years. Mostly of my students were kids which I really love coz I also have this playful and loving to all those cute kids who were so energetic and eager to learn more about the English Language. I helped them use the language in their daily lives with motivating them and witness how they improved their communication using the English Language and they are more confident in speaking. I always let them enjoy the moment while they were learning.
Since my family had a travel agency and was with a tourism non profit organization, I was appointed by the manjority to become the President however, I am so much fund of organizing paperworks, high attention to accurate details for reportorial purposes, I just considered myself in the Corporate Secretary position which members and majority of the board agreed. I have been handling all the files, documents, , writing memos, routing letters, agendas, taking meeting minutes for resolution and daily reports.
Since Pandemic, the organization closed and I was appointed now to become an Assistant of my Aunt who owns a Real Estate Business in the Philippines and I do all the paperworks, from making drafts of offer to purchase, data entries making sure that informations are accurately typed in, sending emails to Seller for future meetings and l even calculate the agreed amount per square based from the Seller and Buyers Terms and Conditions.
This is where I started to explore more in the industry for Real Estate. Ever since Pandemic I started to apply as a Virtual Assistant starting from Cold Calling and Appointment Setting. I qualify the leads and make quality appointments for the listing agents or for just the investment company itself. I became an Inside Sales Agent recently and this is what I am passionate about.
My full strength is to fully understand what my Customer needs and provide the satisfaction they expect and deserve. I am motivated and dedicated when iy it comes to work and detailed oriented, fast learner and can work very well in minimal supervision. I have my own stategy and techniques and I am confident that I can be benefitial to my future company. What I am looking for is a company where I could add value and showcase my knowledge and skills to develop it. I am very open to be trained, can easily cope and adjust to learning new things and still eager for more improvements so from where I worked, I can produce strong and positive team as well so we don't just provide a quality of service but the best outcome that the company deserves.
Skills
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Admin Assistant
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Quality Assurance
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Research
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Transcription
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Travel Planning
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Appointment Setter
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Data Entry
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Email Management
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Event Planner
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Excel
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Personal Assistant
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Customer Service
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Marketing
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Cold Calling
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E-commerce
Industry
- Online Education Virtual Assistants
- Real Estate Virtual Assistants
- Marketing Virtual Assistants
- Property Management Virtual Assistants
Service
- Administrative service
- Customer Service
- Executive Virtual Assistant
- Marketing Services
- Prospecting Services
English
