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Hidden name

Customer Service
Customer Service Representative
Expected Payout

$3 per hour

Educational Attainment

Availability

40 hrs/wk

Experience Overview

Basic Information

Description

I have been working to ask the leads which benefit they are interested in so that I can email them and assist them with filling out the form. Also, after 3 months I got transferred to another campaign for a disability benefit. I work as an outbound call and receive calls to determine if the leads are qualified to speak with an attorney specializing in Social Security disability income. Also, I have been working as a customer service representative for 6 months to help our policy holders on how to update and check their policies. After 6 months, I was also transferred to a backroom as email support to answer all the client's requests, to provide and check the requirements if they can update or request the claims benefits. also, to give a basic troubleshooting step to access their portal.

Skills

Industry

  • Healthcare Virtual Assistants
  • Insurance Virtual Assistants
  • Real Estate Virtual Assistants
  • Marketing Virtual Assistants

Service

  • Customer Service

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Certifications

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