Expected Payout
$7 per hour
Educational Attainment
Availability
30 hrs/wk
Experience Overview
Description
I am an experienced call center manager with over 13 years of expertise in leading high-performing teams and optimizing customer service operations. My strengths lie in strategic planning, team development, and performance management. I have a proven track record of improving customer satisfaction scores by implementing effective training programs and utilizing data-driven insights to enhance service delivery. My leadership style is collaborative and results-oriented, ensuring that both team members and customers have positive experiences. Outside of work, I enjoy mentoring aspiring professionals and staying updated with the latest industry trends.
Skills
Industry
- Accounting Virtual Assistants
- Human Resources Virtual Assistants
- Insurance Virtual Assistants
- IT & Technology Virtual Assistants
Service
- Administrative service
- Customer Service
- Executive Virtual Assistant
- Marketing Services