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Administrative service, Customer Service, Executive Virtual Assistant, Marketing Services
Ms.
Expected Payout

$7 per hour

Educational Attainment

Availability

30 hrs/wk

Experience Overview

Basic Information

Description

I am an experienced call center manager with over 13 years of expertise in leading high-performing teams and optimizing customer service operations. My strengths lie in strategic planning, team development, and performance management. I have a proven track record of improving customer satisfaction scores by implementing effective training programs and utilizing data-driven insights to enhance service delivery. My leadership style is collaborative and results-oriented, ensuring that both team members and customers have positive experiences. Outside of work, I enjoy mentoring aspiring professionals and staying updated with the latest industry trends.

Skills

Industry

  • Accounting Virtual Assistants
  • Human Resources Virtual Assistants
  • Insurance Virtual Assistants
  • IT & Technology Virtual Assistants

Service

  • Administrative service
  • Customer Service
  • Executive Virtual Assistant
  • Marketing Services

Text Resume

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Certifications

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