Expected Payout
$8 per hour
Educational Attainment
Availability
8 hrs/wk
Experience Overview
Description
With over three and a half years of experience in the BPO industry—three of which were dedicated to a U.S. healthcare account—and 8 months as a virtual assistant, I am confident in my capacity to make a valuable contribution to your team.
Throughout my BPO career, I developed strong communication and problem-solving abilities by assisting patients over the phone. My responsibilities included scheduling appointments, verifying insurance details, explaining medical procedures, and addressing patient inquiries. My empathetic approach and ability to communicate clearly and accurately helped enhance patient satisfaction and streamline processes within the healthcare account.
As a virtual assistant, I further developed my skills in working independently, managing time effectively, and handling multiple tasks at once. I have consistently demonstrated a high level of accuracy and attention to detail in a remote setting, qualities that I believe would be an asset to your company.
Skills
Industry
- Healthcare Virtual Assistants
- Insurance Virtual Assistants
- Logistics & Trucking Virtual Assistants
Service
- Customer Service
- Executive Virtual Assistant
English
