Expected Payout
$4 per hour
Educational Attainment
Availability
30 hrs/wk
Experience Overview
Description
I am a dedicated and resourceful customer service professional with over 5 years of experience across various industries, including healthcare, eCommerce, and retail. My expertise lies in providing exceptional customer support, handling escalations, resolving complex issues, and ensuring customer satisfaction. I am adept at navigating both voice and non-voice platforms and possess strong communication, problem-solving, and multitasking skills.
In my previous roles, I have successfully:
Managed prior authorizations and patient scheduling in the healthcare sector.
Delivered seamless customer experiences in non-voice hotel booking services.
Contributed to operational efficiency and sales growth in eCommerce support.
As a working mom, I am driven by my desire for career growth and creating meaningful customer experiences. I value teamwork, adaptability, and continuous learning, and I am eager to bring my skills and dedication to a company that fosters professional development and innovation.
Skills
Industry
- Insurance Virtual Assistants
Service
English
